I had a wonderful experience with CLJ! My varsity jacket was exactly how I costumized it and even came a day early. The jacket is thick and great quality. Nothing is damaged or done poorly, and the buttons, pockets, and inside of the jacket are wonderful. There is even a pocket on the inside of the jacket, which is awesome and something I didn’t expect. Plus, they email you multiple times, sending you previews of your jacket WITH measurements and allow you to make adjustments, they let you track your package, and keep you updated!