We are amazed at the quality of these jackets, as well as at the ability to completely customize them. The sample jacket we ordered fit PERFECTLY! The Jacket was in great condition and made with amazing quality. Throughout the process they kept in touch regarding: changes to the order, questions, they sent pictures of the finished product before they shipped, and let us know when it shipped. GREAT CUSTOMER SERVICE! We are beyond pleased with the product and just placed an order for 24 more jackets!